If you are not completely satisfied with our products and our service, you may return the product within 60 days of the ship date, and we will promptly replace your order or refund your money! Satisfaction is guaranteed. Please call customer service at 1-800-971-4223 opt. 1, Monday-Friday, 7:00a.m.-2:30p.m. PST. You may also contact us by email at email@example.com.